Coronavirus – Deaf and Hard of Hearing

COVID-19 Deaf Support Advice

111 BSL Service

NHS 111 BSL Service

Sign language

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. The BSL interpreter will call an NHS 111 adviser on your behalf and you’re then able to have a real-time conversation with the NHS 111 adviser, via the interpreter.

Visit NHS 111 BSL interpreter service for more details.
Click here to visit the website, and connect with a BSL interpreter

119 BSL Service (get a Coronavirus test)

Welcome to the NHS 119 BSL Service
This service is open 07.00 – 23.00 day every day
Available in: England, Scotland, Wales and Northern Ireland

Delivered and powered by InterpreterNow

Click here for information and to connect to an interpreter

Government information about booking a test: https://www.gov.uk/get-coronavirus-test

BSL Health Access

BSL Health Access Logo

BSL Health Access

The BSL Health Access service gives on-demand, FREE, 24/7 access to an qualified online BSL interpreter in any health setting, such as GP, hospital, dentist or even a pharmacy.

Download and use on your mobile phone – BSL Heath Access ‘Flash Card’ – Click here to print or save to your phone

Relay UK

Relay UK Home page

https://www.relayuk.bt.com/

If you need to contact us, you can use the Relay UK service to call through to the reception team

Image showing how a deaf or speech impaired person types to a Relay Assistant, who talks to a hearing person in a phone conversation

Email

For ease of access for our Deaf patients, we now have an email address that you can use to contact us!
Please visit the surgery for the details.